Business Planning Manager

About iProov:

iProov is the world leader in face biometric verification. We establish trust in remote users and deliver effortless, customer centric, device independent authentication tied to trusted ID credentials.  We are on a mission to make the Internet a safer place for businesses and consumers.

Our unique facial biometric technology allows banks, governments, healthcare and travel providers to verify customer identity online and provide simple access to secure services.  In 2020 we were recognised as a Gartner Cool Vendor and as the 5th fastest growing technology company in the UK by Deloitte. We work with leading customers & partners across a number of industry sectors worldwide – organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, ING and many more.

Our flagship Genuine Presence Assurance technology continues to solidify its global market leadership, with verifications growing at a consistent rate of 25% per month worldwide.  This has been driven by demand from organizations needing to verify the identity of online users to prevent fraud. iProov’s patented technology assures the genuine presence of an online user to ensure they are the right person, a real person, and authenticating right now.

Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose.

The Role:

With exciting and ambitious growth plans, iProov will be undergoing a considerable amount of change.  As such there is a need for an ambitious, detail oriented, and determined person to join our Operations and People function as our Business Planning Manager with responsibility for maintaining and optimising business-wide planning activities.  Collaborating with, and coordinating, key stakeholders across the business, this person will also ensure effective performance indicators, controls, and analytics are in place to monitor key business objectives as well as drive cross functional improvement initiatives when required.

As this is an execution and results driven role this person will need strong organisational skills as well as experience in operational management, planning and analytics.  Certifications in project management is an advantage, as is accreditation in process improvement methodologies

The individual who joins this high performing team will work with friendly, supportive and highly professional colleagues. We care about the career and professional development of our colleagues; and promise that you’ll learn new things, achieve the remarkable and never get bored.


  • Maintaining and optimising business planning processes, including overall business roadmaps, balanced scorecards, and performance indicators
  • Working with operational leads across the functions of the organisation to ensure alignment of the overall business plan to functional plans / scorecards / targets
  • Reporting of performance against business plans using targeted analysis to identify areas for improvement
  • Collaborating with other key subject matter experts in identifying and implementing improvements within and across functions
  • Liasing with Finance and other operational leads to ensure alignment of budget, investment and resourcing plans to business plans and objectives
  • Working with our People function to align performance management activities with business and functional scorecards
  • Overseeing the administration of cross functional projects when required

This is a fantastic opportunity to help build a global brand in an exciting industry sector.

You will need: 

  • Demonstrable experience in business planning and analysis; analytical thinking and problem solving, cost benefit analysis, business performance scorecard development, risk management methodologies
  • Hands on involvement in cross functional projects, facilitating and driving improvements into sustainable change
  • Strong ability to work across functions, coordinating and collaborating with multiple internal and external stakeholder groups, including senior leadership
  • Experience working in high-growth / complex organisations with ability to operate successfully in a lean fast-paced environment
  • Highly organised, detail-oriented, able to multitask, take ownership and be efficient in ambiguous situations

Company Benefits 

  • 25 days Annual Leave, plus 8 Bank Holidays
  • Bupa Health insurance
  • Pension
  • Flexible working
  • Free access to WeWork discounts and free online well-being sessions
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