Solutions Architect (US)

iProov is the world leader in face biometric verification. We establish trust in remote users and deliver effortless, customer centric, device independent authentication tied to trusted ID credentials.  We are on a mission to make the Internet a safer place for businesses and consumers.

Our unique facial biometric technology allows banks, governments, healthcare and travel providers to verify customer identity online and provide simple access to secure services.  In 2020 we were recognised as a Gartner Cool Vendor and as the 5th fastest growing technology company in the UK by Deloitte. We work with leading customers & partners across several industry sectors worldwide – organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, ING and many more.

Our flagship Genuine Presence Assurance technology continues to solidify its global market leadership, with verifications growing at a consistent rate of 25% per month worldwide.  This has been driven by demand from organizations needing to verify the identity of online users to prevent fraud. iProov’s patented technology assures the genuine presence of an online user to ensure they are the right person, a real person, and authenticating right now.

Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together.  We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose.

The Role:

As a Solutions Architect, you will provide technical advice, technical guidance, and technical project management in the delivery of the iProov implementation project. Having a deep understanding of architecture discipline, processes, concepts, and best practices, you will be skilled in the analysis and investigation of customer requirements to inform design decisions regarding the use and deployment of the iProov solution.

The Solutions Architect can be remote anywhere in the US or based out of our US office in Washington DC and will report to the Head of Onboarding.

Role & Responsibilities:

  • Accurately scope out and communicate the project implementation plan to the customer.
  • Educate customers on iProov’s products, integration techniques and best practices.
  • Proactively drive the implementation of iProov’s products following iProov’s standard implementation methodology.
  • Serve as the main technical point of contact throughout the implementation process.
  • Work closely with the technical teams of clients and partners to understand their development and production environment.
  • Support and assist customers with end-to-end troubleshooting when issues arise during and after the implementation phase.
  • Capture and provide valuable customer feedback for product improvements.

Highly Desirable Skills: 

  • 5 years+ of relevant experience in software development, professional services, or enterprise architecture with heavy focus and background in mobile app development.
  • Knowledge in web-based systems architecture (HTML 5), service-based architecture, enterprise application architecture.
  • Working knowledge of web service technologies (Web APIs, REST, SOAP, WCF, JSON, XML).
  • Previous mobile app development experience (Android or iOS).
  • Familiarity with industry standard tools used for development and debugging: Web Proxy – Postman, Fiddler; Mobile App – Android Studio, XCode, or other IDEs.
  • Proven technical project management skills.
  • Proven customer facing experience and solutions-based consulting.
  • Experience and knowledge of effective project methodologies and practices such as Agile.
  • Problem-solving: identify and elevate performance issues through the appropriate channels, taking initiative to resolve them with high quality.
  • Effective communicator: interpersonal, written, and oral communication skills, able to effectively support and motivate a team virtually.

Please note, you do not need to fulfil each of the above requirements, as we will invest in your development. This is a fantastic opportunity to help build a global brand in an exciting industry sector.

Company Benefits 

  • 25 days Annual Leave, plus 8 Bank Holidays
  • Vitality Health insurance
  • Pension
  • Flexible working
  • Free Barista Coffee/Tea, biscuits and fruit in the office
  • Free access to WeWork discounts and free online well-being sessions
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