iProov face verification on tablet

Customer Success

iProov’s Customer Success team uses a proven methodology to deliver value to your business. From implementation through to optimization and customer support, we build a long-term partnership with you based on your goals and KPIs. The Customer Success team will:

  • Enable faster time to live/time to value
  • Ensure goals and KPIs are being met
  • Maximize your business and user value
Onboarding with iProov Kiosk

Implementation

From onboarding through to go-live, iProov’s implementation processes ensure rapid and optimal delivery of your solution.

Onboarding with iProov face verification for banking

Customer Success

Monthly success meetings and executive business reviews are a core part of the post-implementation experience.This helps to ensure that goals and KPIs are being met and business and customer value is being achieved.

iProov Palm Verifier in action

Customer Support

Our Customer Success team provides your primary point of contact for technical support, ensuring that issues are handled swiftly.

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