Optimizing Usability and Performance for Face Verification: A Product Manager’s Guide

With 50% of users abandoning onboarding, optimizing your identity verification workflows is critical. Face verification with liveness detection is the cornerstone of remote onboarding. 

The technology must grant genuine users effortless access just as effectively as it prevents spoofs, such as injection attacks and deepfakes. Improving the UX and pass rates of face verification can increase the conversion rate of the entire workflow.

This product manager’s guide walks through the complete face verification journey: instructions, alignment, capture, and results. You’ll discover the common friction points that drive abandonment and learn how top vendors optimize the experience to improve pass rates.

Essential reading for product professionals integrating a face verification technology vendor into remote onboarding workflows.