Organizations are increasingly applying identity verification (IDV) to workforce use cases like onboarding and account recovery to reduce risk. 

Attackers are targeting workforce identity processes through:

  • Service desk impersonation
  • Stolen identities and deepfakes

These threats are accelerating the need for stronger identity verification. 

Most IDV solutions are designed for customer scenarios not workforce environments.

Gartner notes this mismatch can increase costs and leave gaps in protection. 

Key capabilities to evaluate include:

  • Attack detection (presentation and injection)
  • Integration with enterprise systems
  • Automated identity matching
  • Secure handling of biometric and PII data 

Download the Gartner® Workforce Identity Verification Requires Unique Capabilities report to learn more.