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Digital Identity in the USA: Why DMVs Must Deliver REAL ID Online

The deadline for REAL ID is approaching. Americans will soon need REAL ID-compliant identification to travel from regulated airports. Thanks to changes in the law, DMVs can now accept identity and lawful status information electronically. iProov’s Genuine Presence Assurance® makes this possible, enabling governments to verify citizen identity securely online.

  • Go straight to the report—what do Americans want from the DMV? 90% of US citizens say they would pay extra to renew a driver’s license online
  • Watch the webinar on-demand—learn how iProov can help the DMVs and other government agencies to deliver secure online services


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90% of Americans would pay to renew their driver’s license online

A new report from iProov shows that Americans resoundingly want the DMVs to provide online services.

  • 90% said they would pay a fee to forego an in-person appointment and renew a driver’s license online
  • 42% have put off getting a REAL ID because they did not want to go to the DMV in-person
  • When asked “how could the DMV improve customer service?”, 54% said “allow me to do things online”

Download the report/register for the webinar.

What is iProov Genuine Presence Assurance?

How iProov can help you deliver REAL ID online

Governments around the world—including the US, UK, Australia, Singapore, and Estonia—are using iProov’s world-leading technology, Genuine Presence Assurance, to deliver secure services online.

Genuine Presence Assurance confirms that a citizen accessing services from a mobile device or computer is the right person, a real person, and that they are authenticating right now.  It’s secure, convenient, inclusive, and respectful of user privacy. Read more about Genuine Presence Assurance.

Digital identity, REAL ID, and DMVs: read the report and register for the webinar

DMV webinar - real ID, Digital Identity

Webinar: DMV and face verification

Watch the iProov and Government Technology webinar, where you’ll learn how face verification technology can help the DMVs and other government agencies to move secure services online.

Digital Identity in the USA report DMV cover

Report: Digital Identity in the USA

Our in-depth report confirms the huge demand among US citizens for the DMVs to provide online services, including driver license renewal, voter registration and digital identity.

iProov’s government customers include

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Read more about how iProov is working with governments

Department of Homeland Security

US Department of Homeland Security (DHS)

iProov is developing technology to enhance cross-border passenger travel at unmanned ports of entry while reducing processing time.

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UK Home Office

iProov supported the world’s largest and most successful digital on-boarding program for immigration, using Genuine Presence Assurance. Over 3 million EUSS applicants granted status up to the end of March 2020.

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GovTech Singapore

Four million Singapore residents can now prove that they are genuinely present when accessing online government services on mobile devices or at kiosks. The National Digital Identity (NDI) platform has also been extended to commercial enterprises.

What's inside the DMV REAL ID report?

What’s in the report?

  • Would people pay to apply for a driver’s license online?
  • How much would they pay to apply online?
  • How many people have put off getting a REAL ID?
  • How many people have driven with an expired license?
  • How many people visit the DMV?
  • How long do people spend at the DMV?
  • How can the DMV improve customer service?
  • How many people use a driver’s license for identity?
  • Do people use their driver’s license for online identity?
  • Should the DMV provide digital identity services?
  • How could the DMV protect identity and data privacy?
  • Do Americans use Face ID to access their banking app?
  • How many people use Face ID on their mobile device?
  • Which government-related services should be online?

Discover all the answers inside our brand new report.

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