Workforce MFA, Simplified: Easily Secure Your Enterprise with iProov Biometrics & OIDC 

Organizations face a critical balancing act: maintaining strong security while delivering an effortless user experience. Traditional multi-factor authentication (MFA) methods weren’t built for today’s remote workforce, SaaS-driven environments, or advancing AI-powered threats. 

Consider the evidence: 

• 40% of help desk calls are related to password resets
• Account takeovers have surged 65% in just two years.
• In 2023 alone, account takeover fraud cost organizations $13 billion

It’s time for a better approach. iProov’s Workforce MFA solution delivers high-assurance, device-independent, biometric authentication. This provides both stronger protection and a smoother experience across your organization – and thanks to no-code deployment via OpenID Connect (OIDC), implementation has never been easier.

The Authentication Dilemma

Most enterprises currently rely on possession-based MFA methods – one-time passcodes (OTPs), authenticator apps, or hardware tokens.

While these methods provide a layer of security beyond passwords alone, they often create more problems than they solve, such as:

• User Friction: Workers must juggle devices and authentication apps, leading to frustration, errors, and unnecessary complexity.
• Phishing and Account Takeover Vulnerabilities: OTPs can be phished or intercepted, creating pathways for account takeover
• Operational Costs: Password resets account for nearly half of IT help desk calls, with each reset costing approximately $70.
• Recovery Complications: Account recovery remains the highest-risk event in the identity lifecycle, often requiring manual intervention. It introduces significant vulnerabilities, opening the door to social engineering attacks.

The need for a secure, user-friendly alternative has never been greater.

Workforce MFA with Biometric Security Sets The New Standard

iProov’s Workforce MFA replaces vulnerable authentication methods like OTPs and authenticator apps with effortless face verification. Workers authenticate with a simple selfie, ensuring only authorized individuals access corporate systems from any device, anywhere. No extra devices, no complex instructions – just seamless access.

The solution supports organizations in meeting Conditional Access and Zero Trust requirements by providing two identity assurance options, tailored to risk. For low-risk scenarios, iProov delivers a near-instant user experience that confirms the user is the right person logging in at the right time. 

For higher-risk events, such as account recovery or privileged access, iProov enables a stronger assurance level that verifies identity and genuine presence using advanced liveness detection. This risk-based approach aligns with Zero Trust principles by ensuring continuous, adaptive verification based on user context, rather than static trust assumptions.

Full Lifecycle Protection

iProov’s Workforce MFA strengthens every stage of the identity journey:

Daily Authentication

• Face biometrics as a simple second factor
• No hardware tokens or authenticator apps required

Privileged Access

• Step-up authentication for sensitive systems or transactions
• Dynamically increase the assurance level based on risk signals

Account Recovery

• Self-service recovery without hardware or IT intervention
• Dramatic reduction in help desk costs and wait times

Practical Applications 

iProov’s solution is built for the realities of modern work:

• BYOD Environments: With personal devices increasingly used for work, iProov eliminates the need to install separate authenticator apps while maintaining robust security.
• Frontline Worker Authentication: For personnel who may not have corporate devices or email addresses, face biometrics provides a universal authentication method requiring no specialized hardware.
• Extended Workforce Access: Contractors, partners, and temporary workers can be securely authenticated without complicated onboarding/offboarding of physical credentials.
• High-Turnover Industries: Retail, hospitality, and seasonal businesses can simplify authentication for new hires without device provisioning overhead.
• Regulated Industries: Financial services, healthcare, and government organizations can meet stringent compliance requirements with high-assurance biometric verification.
  

Rapid Deployment and Effortless Integration with OIDC Capability

iProov’s support for OpenID Connect (OIDC) enables rapid deployment with your existing Identity and Access Management (IAM) infrastructure, with zero coding required.

The entire user journey is built and hosted by iProov, with organizations simply redirecting users to this URL within a webview, maintaining the native look and feel of their application.

What is OIDC? 

OIDC is an authentication protocol built on OAuth 2.0 that enables secure identity verification across applications – like the “Sign in with Google” Single Sign-On (SSO) experience, but for enterprise systems.

Key Integration Benefits:

• Zero-Code Deployment: Embed iProov’s URL in your application with no custom coding
• Maintenance-Free: iProov manages all updates and backend maintenance
• Universal Compatibility: Seamless connection with major identity solutions, including: Ping Identity, Microsoft Entra ID, Okta, ForgeRock, OneLogin
• Implementation Speed: Deploy in days rather than months with web-based integration
• Flexible Configuration: Manage authentication policies directly within your existing identity platform

For technical teams: Complete OIDC configuration documentation is available at https://developer.eu.iproov.me/documentation#/

Certified Security and Inclusivity

Workforce MFA is backed by rigorous industry certifications:

• FIDO Alliance Face Verification Certification: iProov is the first biometric solution certified by FIDO for defeating over 1,000 presentation attacks, including sophisticated presented deepfakes. This certification validates iProov’s ability to withstand the most advanced spoofing techniques.
• WCAG 2.2 AA & Section 508 Compliance: The solution is undergoing certification for the highest accessibility standards, specifically addressing the ‘Accessible Authentication’ requirements outlined by the Web Content Accessibility Guidelines. This ensures that all users, regardless of ability, can authenticate successfully and independently. See info on iProov’s existing WCAG compliance here. 

Measurable Business Impacts of Workforce MFA

Organizations adopting iProov’s Workforce MFA can expect:

• Reduced IT Support Costs: With self-service account recovery and elimination of password reset tickets, IT teams can focus on more strategic initiatives rather than routine authentication issues
• Strengthened Security Posture: By replacing phishable authentication methods with biometric verification, protecting sensitive workforce data and systems from unauthorized access.
• Enhanced Productivity: Workers spend less time managing authentication credentials and more time on value-creating activities. Workers lose an average of 2-4 hours per month to authentication issues. Streamlining MFA generates measurable productivity gains across your organization.
• Outpace AI: Continuous, intelligence-led updates help organizations stay ahead of emerging threats, including AI-generated deepfakes and evolving fraud tactics. 
• Elimination of MFA Fatigue: Shift the authentication burden away from employees, reducing exposure to social engineering attacks like “MFA bombing” or “MFA spamming”, where malicious actors flood users with repeated MFA push prompts to gain unauthorized access. How? Through frustration: the user is worn down and accepts the authentication request to make the notifications go away, or they just accidentally approve a malicious login attempt.
• Improved Workforce Experience: Streamlined authentication creates a frictionless workday, particularly for frontline and remote workers who may struggle with traditional authentication methods

Future-Proof Your Workforce Authentication

iProov’s Workforce MFA solution, bolstered by OIDC capability, combines enterprise-grade security with consumer-grade simplicity:

• Device Independence: Verify from any device, anywhere
• Advanced Protection: Defeat sophisticated spoofing with robust liveness detection
• Continuous Security: Intelligence-led updates delivered via the cloud
• Rapid Deployment: No-code integration with existing identity systems

The conventional trade-off between security and usability is no longer necessary. With iProov, organizations can achieve both with a single, elegant solution.

Contact our team today to learn how iProov’s workforce MFA solution can enhance your organization’s authentication strategy with user-friendly technology that enhances security and boosts productivity. Visit iProov’s Workforce MFA Solution page to learn more.