July 20 2020
Digital banking is growing. In 2019, 71% of UK consumers had used at least two online financial services, up from 14% in 2015. In the US, adoption grew to 46% from 17%. Savings, payments, borrowing and budgeting are all moving online.
Our report outlines the top 5 key considerations for financial institutions when looking at their onboarding processes. From KYC to security and usability, banks need to look at onboarding from all angles.
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