17 December 2021
These are just some of the questions that we get asked by customers and end-users.
To make a long story short, iProov technology has been designed so we can verify a user’s identity even if the user has what we call ‘face furniture’—glasses, beards, piercings, and so on. For the full story, read on!
iProov’s biometric face verification technology has been designed to maximize inclusivity, usability and completion rates as well as deliver the highest levels of security. To do this, we need to be able to detect a wide range of face types and successfully authenticate people regardless of piercings, facial hair, and other face adornments.
If we did not accept face furniture, there could be implications for our customers and users:
This is why it is important that iProov can verify and authenticate users even if they have face furniture.
In most scenarios, no. Our technologies accommodate most face furniture, including beards and mustaches, piercings, make-up, headscarves, or the wearing of glasses. Users are not required to remove these items to authenticate, which improves the user experience and ensures maximum completion rates.
There are some exceptions. For example, items that fully obscure the eyes can affect the verification and authentication process, as the eyes are a crucial part of determining the authenticity of an individual. A user wearing sunglasses will be asked to remove them.
Theatrical make-up may also trigger a failed authentication, as very thick make-up can resemble masks used in spoof attacks.
But in most other cases, iProov’s face verification will work even if a user is wearing face furniture.
iProov’s technology has not been designed to authenticate people wearing face coverings.
How does iProov define a face covering?
A ‘face covering’ is something that is intended to be removed from the face. This is different from, say, glasses or face piercings, which tend to remain on the face and which our systems will accommodate for the purpose of biometric verification.
To see how iProov can help your business to deliver biometric verification and authentication with outstanding usability, high customer completion rates, and top-level security–book your demo here or contact us.