Travel Report Asset v2 02

Couch to Gate: How Enabling Document Check-From-Home Can Improve the Travel Experience and Deliver More Revenue

June 6 2022

If you’re going on a vacation, a short visit or a business trip, one thing is for certain: you don’t want to spend time standing in long lines at the airport. Travelers want to spend their time relaxing, whether getting coffee or dinner or shopping. Remote check-from-home services are the key to delivering couch to gate convenience for travelers, while reducing congestion and bottlenecks for travel service providers. With remote biometric check-from-home, there’s no need to show tickets and ID documentation at check-in and then again at the gate — you can choose to use your face as your ticket.

What’s in the report:

iProov commissioned a survey of 16,000 consumers in eight countries to get their views on check-from-home services. We found that consumers overwhelmingly like the idea and are more likely to choose to travel with you if you offer couch to gate convenience.

The report contains data and insights from the survey. We answer the following questions:

  • How many consumers would use a check-from-home service?
  • How can travel providers increase revenues with check-from-home?
  • What is the biggest annoyance for travelers today?
  • How many consumers already use fast-track travel services?

Download the free report today:

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