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Event

Virtual Customer Engagement Transformation Conference 2021

8 Jun 2021 – 10 Jun 2021

iProov is sponsoring the Virtual Customer Engagement Transformation Conference this year. Come and join us!

This is a three-day virtual event, running from the 8th to the 10th June 2021.

The conference will focus on how businesses can transform and evolve their customer engagement strategies, helping them better engage with customers, keep up with customer trends, implement winning strategies, and achieve customer loyalty.

On June 8th at 11:30am-12:30pm BST, iProov’s Global Head of Customer Success, Manos Mavrikos, and Global Head of Solutions Consulting, Tom Whitney, will deliver a presentation: “why sacrifice usability for security?”

They’ll be discussing…

  • How to create a flexible security strategy that fully protects consumers, while optimizing digital processes and user experience
  • The usability/security trade-off debate, particularly within financial services
  • Where, and when, should security be sacrificed in the name of optimized customer experience?

Then on June 9th at 12:15-12:35 BST, iProov’s SVP of Product & Marketing, Aarti Samani, will be presenting on how you can create a customer-centric approach to improve digital engagement and user experience.

Using iProov’s exclusive 2021 international security and usability research, she’ll reveal…

  • The online verification security method that 61% of consumers actively dislike
  • Key elements that increase customer engagement and lead to completion rate improvements
  • Why digital inclusion is now a priority for governments and large enterprises
  • Insights into four case studies that demonstrate inclusion across ability, devices, bias, and privacy

Click here for ticket options and the sign-up link. 

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