October 17 2022
iProov Survey Reveals Strong Demand for Digital Identity Services and Identity Theft Protection
How do consumers want to access secure services online? With face verification. That’s the key finding from a report by iProov, the world leader in biometric verification and authentication technology, which surveyed 16,000 people in eight countries to assess their attitudes to online security and digital identity.
Seventy-two percent of respondents in Australia, Canada, Germany, Italy, Mexico, Spain, the UK, and the U.S. said they would prefer to use face verification for secure online transactions. Sixty-four percent said they either already use face authentication for accessing their mobile banking app or would do so if it was available, while 55% said that they already use biometrics to unlock their mobile devices.
The appetite for more online services was even more pronounced, with 80% saying they would like to see driver’s license renewals, passport renewals and other government services supported digitally. But awareness of the risk of cybercrime was also high, with 86% saying they were worried about identity theft.
The five key findings from the survey:
Face verification is preferred for online security by almost three-quarters of consumers worldwide
The vast majority of consumers want additional secure services online and they welcome ID checks
Identity theft is a concern for nearly 9 out of 10 consumers – protection is critical
Ninety percent of global consumers might consider using a single secure digital identity
Passwords have to go: a third of consumers had requested a password reminder in the past 24 hours
“This research highlights that consumers want the security and reassurance of online face verification, as well as the convenience that it delivers,” said Andrew Bud, Founder and CEO of iProov. “Consumers care deeply about identity theft, and face verification provides the best possible protection against it, enabling organizations to deliver secure services online with an effortless user experience. A simple face scan can unlock access to every kind of service online, replacing hideously outdated passwords.”
iProov’s patented face biometric verification and authentication technology is used by organizations globally to confirm that an online user is the right person, a real person, and that they are authenticating right now. Its Genuine Presence Assurance® and Liveness Assurance™ technologies deliver an effortless user experience with the highest levels of security to help prevent fraud, identity theft, and other cybercrime during online onboarding, authentication, and identity recovery.
To learn more or download the full report, please click here.