iProov facial authentication for NHS login

iProov is proud to announce that our technology has been deployed to verify users signing up to NHS login across Android and iOS. Following an initial launch on Android, iProov’s technology is now available on the iOS version of the NHS App.

This enables users in England to create their NHS login remotely, securely and conveniently at a time when they need it most, removing the need for manual and in-person verifications. The NHS App allows for easy and fast access to essential services such as GP appointments, access to medical records and ordering repeat prescriptions.

iProov’s Flashmark facial verification technology is now used by users to create an NHS login through the NHS App. Once a user submits a photo of their identity document, such as a valid passport or driving licence, they will be prompted to position their face correctly on the screen. Following a short sequence of flashing colours, the user’s identification will be verified and they will be able to access all the information and services the NHS App has to offer, following completion of all other checks including matching a user to their medical record.

The iProov process verifies that an individual is a real person, the right person, and is authenticating themselves right now. This protects against the risk of identity theft while giving people quicker and more convenient access to vital services wherever they are. It also frees up valuable NHS resources and saves money, as NHS Digital now need to process far fewer manual applications. More than a million people have now registered with NHS login, with a peak of over 60,000 new IDs verified during the first week of April. The combined iProov and NHS solution has proven its ability to cope with an unprecedented increase in demand.

Andrew Bud, Founder and CEO, iProov said: "The NHS login service is now a proven, secure, inclusive and effective way for citizens to verify and use their identity for health-related purposes. We have been very impressed by what the NHS Digital team has accomplished, by their agility and professionalism, and by the boldness of their vision.

"This is particularly important in the current climate in which demand is unprecedented and the need for convenient and robust remote identity verification is crucial. We are delighted to be playing our part."

Melissa Ruscoe, Programme Head for NHS login, said: "iOS users are now able to benefit from faster automatic identity verification when creating their NHS login, giving them a single safe and secure way to access their digital healthcare services such as the NHS App.

"Over the past couple of months we have seen a surge in demand in people registering for an NHS login as they look to manage their health digitally.

"More automated tools like this will help us to improve the experience of our users, increase demand capacity and ensure nobody is waiting too long to complete identity verification checks to gain access to their digital healthcare services."

In addition to NHS login, iProov’s unique patented technology is used to verify identities in the Home Office ‘EU Exit: ID Document Check’ app which enables European citizens to apply to the EU Settlement Scheme. iProov also provides governments, banks and other enterprises with Genuine Presence Assurance, including the US Department for Homeland Security, allowing them to authenticate users remotely on smartphones or other devices.

To keep up to date on future announcements from iProov, follow us on Twitter and LinkedIn, or visit www.iproov.com for more information.

It’s World Password Day and we decided to mark the occasion by sharing some password stats from a recent consumer survey that we carried out in the US and UK. The full report will be released in mid-May but a few findings stood out:

The average US consumer abandons 16 online purchases a year due to password frustration

This is a staggering number. It means that almost every three weeks, every American citizen is abandoning a purchase online because they forget their password and the process for retrieving it takes too long. And it's a similar story in the UK, with 15 online purchases a year being left at the checkout by the average consumer.

 US Consumers

This results in two key problems. Firstly, it means enormous frustration for the customer. Imagine the steps involved: a customer spends valuable time deciding what to buy. They make the decision to purchase and are faced with a request to Register or Login. Have I bought something on this website before? I’m sure I have. Several attempts at remembering their login details later, the customer becomes extremely frustrated and requests a password reminder. This either doesn’t arrive quickly enough or goes into spam. Purchase abandoned.

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FCA extended deadline for strong customer authentication 6 months

The Financial Conduct Authority (FCA) in the UK has extended the deadline for implementation of strong customer authentication rules by six months. The deadline is now 14 September 2021. 

Other regulators across Europe are expected to make similar moves. 

From 14 September 2021, financial institutions must ensure that customers are completing strong customer authentication (SCA) before they carry out online processes, as set out in the EU Revised Directive on Payment Services (PSD2). 

These processes include:

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safeguarding during COVID-19

By Andrew Bud, Founder and CEO of iProov

iProov is currently providing biometric authentication services free of charge to start-ups that are working on solutions to assist the COVID-19 crisis.

A number of projects are already underway, using our Genuine Presence Assurance technology to great effect.

One area where we’re seeing a lot of focus is safeguarding.

There has been a tremendous surge of kindness, generosity and community spirit around the world, as people offer their time and resources to help others in need.

But criminal behaviour is never far behind. You only need to take a quick glance at the news to find  examples, such as this 92 year-old woman robbed by thieves who persuaded her that her neighbour had the virus.

Safeguarding allows genuine offers of help to be encouraged and utilised, by putting processes and systems in place to protect the vulnerable.

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iProov Web on laptop

We’re very pleased to announce that iProov is bringing Genuine Presence Assurance to the web browser, with the launch of iProov Web.

Since 2018, over 3 million people have used iProov’s patented Flashmark technology in mobile apps to confirm their genuine presence. The world’s most security-conscious organizations, including the US Department of Homeland Security, the UK Home Office, Standard Bank in South Africa, and ING in the Netherlands, are using iProov technology in large-scale applications. 

iProov Web now extends effortless genuine presence assurance to web browsers, allowing users to securely “iProov” themselves on their laptop and desktop computers, tablets, kiosks, and other devices. Watch the 12 minute webcast.

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